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People equipped with crisis and conflict coping skills carry a positive mindset in all aspects of their lives.

My passion for Conflict Management derives from the exponential effects that enhance lives, communities, workplaces, and society in general. The dissemination comes around to further enrich all of us.

What a great way to contribute towards a slightly better world!
My work involves Mediation, Alternative Dispute Resolution and the implementation of Conflict Management Systems in all environments.
Ancient fight-or-flight paradigms meant dealing with conflict with the use of power. This approach then moved on to a resolution based path of rights-, rules, laws, or contracts.
Methods of Conflict Management are continually evolving and are currently focused on interests and needs.

The key difference between then and now is a move from a ‘me-vs-you’ model to an ‘us-vs-the-problem’ model. It shifts control of outcomes into the hands of disputants themselves, rather than surrendering them to a third party; often with little understanding of the nuances, context, and underlying interests necessary for win-win solutions that are sustainable and contextually appropriate.

The traditional ‘conflict hierarchy’ is being turned upside down. Hierarchical actions of power, then rights, and lastly interests, are illustrated by the all too common escalation into conflict crisis, culminating in the equivalent of ‘settling on the courtroom steps’ – after all kinds of resources have been wasted. A silly way to do things which you can avoid!

This can be avoided!


When times are tough, constant conflict may be good politics, but in the real world, cooperation works better. After all, nobody’s right all the time, and a broken clock is right twice a day ~ Bill Clinton, 42nd President of the United States.