Alternative Dispute Resolution (ADR) | THE LOGIC

Alternative Dispute Resolution (ADR) | THE LOGIC

WATCH VIDEO | Video Length: 1:46 What is Alternative Dispute Resolution, ADR – AKA “Appropriate Dispute Resolution”? It is an alternative to going through the court system, if you have a dispute. The court system is not working, the litigation process is not...
ARBITRATION

ARBITRATION

  Arbitration is driven by rules. Interests and needs are of no consequence because arbitration is adjudicative and rights-based. Arbitration can be quick, cheap and final though it is the ground rules agreed to up front that will determine how complex, drawn...
ASSISTED NEGOTIATION | What is it?

ASSISTED NEGOTIATION | What is it?

WATCH VIDEO | Video Length: 04:57 Why would anyone want a “Negotiation Partner” | especially from “outside”? The Worst Person To Negotiate For You is You! One of the most fundamental questions about any negotiation that has to be answered is who should be running the...
BRAVE DISCUSSIONS

BRAVE DISCUSSIONS

WATCH VIDEO | Video Length: 03:03 Unless there’s a conflict crisis, the vast majority of conflicts fly under the radar; and the more senior managers are, the less they know! This translates into lost productivity, in the form of wasted time, overlooked opportunities,...
CONFLICT COMPETENCE

CONFLICT COMPETENCE

WATCH VIDEO | Video Length: 1:11 Productive Conflict Behaviour can’t happen without Conflict Competence. The very talented gentleman behind this thinking is Craig Runde (Conflict Dynamics Profile at Eckerd College in the USA). It forms the basis of a course which...
INTERESTS vs POSITIONS

INTERESTS vs POSITIONS

WATCH VIDEO | Video Length: 1:26 Negotiate interests: don’t get stuck in your position Your position defines what you want; and if it’s incompatible with someone that you have to deal with, well that defines conflict… or at least, a conflict of interests. People...