OPPORTUNITY FROM CONFLICT

The process of finding common ground and reaching sustainable agreement is by definition creative, and has the potential to unlock astounding results.         Conflict is normal, and resolving conflict saves money. That is self-evident. It is the...

WHAT IS CONFLICT MANAGEMENT?

Dispute Settlement on its own doesn’t resolve conflict; Conflict Resolution on its own leaves value on the table; but Conflict Management is holistic: its purpose is to harness the opportunities embedded in conflict.         Conflict can exist...

CONFLICT COMPETENCE

Creditable surveys indicate that managers spend up to 40% of their time dealing with conflict in the workplace. The ability to avoid waste consistently becomes critical to productivity.         Ideally, conflict is managed successfully without any...

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